Program Description

KBlance instant faq system is a dynamic php web knowledge base system that provides the complete solution to customer support. With KBlance knowledge base installed on your website, you can get rid of getting to reply repetitive questions. Moreover, this faq script gives you a chance to come closer to your customers, understand them better and get constant feedback from them. Customers can add question to the faq system and they can even rate a question; whether or not it was helpful. That way you can get to know what appeals your customers and work accordingly. This faq software is no ordinary one! KBlance gives you freedom to customize the templates, put your company logo in it, play around with the design as KBlance knowledge base software uses smarty templates. Question in this web knowledgebase are added under categories and subcategories for ease of use and retrieval. Customers may also use the search facility for powerful an effective searches. The search results also display related questions for user ease. Another interesting feature of KBlance knowledge base system is that it allows one to upload complete articles. Articles can be Articles can be created online using KBlance?s powerful WYSIWYG HTML Editor, allowing your authors to spell-check content, insert images, link to other articles, and much more! To check out the complete list of features, log on to kblance.com. You will also find a demo version there and you can get a better feel of the knowledgebase software by trying it out. Also note that KBlance knowledgebase script allows you to have multiple admins t o manage and control user activities and the knowledgebase itself. With an offer for free installation, you need not worry about installation issues either. As a customer of KBlance.com knowledgebase script, product updates will be provided to you which you may download by logging in to your customer account which you created at the time of product purchase. For more info, contact KBlance today!