Program Description

SysAid software manages system vitals, by automatically scanning, listing and monitoring your organization's network (SNMP devices, hardware, software and change history) and raising early warning alerts (email, SMS). End users submit Helpdesk service requests via SysAid’s intuitive End User Portal, while SysAid enables you to predefine and apply automatic priority, escalation, re-routing and notification rules (email, SMS, service requests). Support your users anywhere around the world, via SysAid Remote Control. Additional ITIL Package (CDMB, Change Management and Problem Management), Task and Project, and Manager Dashboard modules are also available. SysAid also features an active online Community Forum, regular training programs, and is deployed in over 50,000 organizations in 120 countries around the world. SysAid software is completely free, without ads or trial periods, and takes just minutes to set up. possible. SysAid offers multi-language support, providing interfaces in English, French, German, Italian, Spanish, and Hebrew.